2010 August Business Реклама Recent Posts Archive for August, 2010 « Older Entries How to make sure your online shopping and selling arrives on time August 30th, 2010 | Author: admin How to Make Sure Your Online Shopping and Selling Arrives On Time

Many people now buy a lot of products online, whether is a music CD or a DVD or even clothing and our weekly food shopping, there are many items available to buy online and quite a lot of the time it can be cheaper as well as more convenient. A growing number of people are indulging their entrepreneurial spirit and actually selling items online, whether this is unwanted possessions on eBay or actually starting home businesses where you can sell your own products online.

A large part of making sure that any buying or selling online goes smoothly is that the product gets sent via a reliable delivery service to ensure that it arrives quickly to prevent buyers getting angry or frustrated that their order has been delayed. Many people will buy items online that are gifts for friends and family, many eBay buyers may claim this when they find their parcel has been delivered later than expected and whilst it could be a rather flimsy argument, the idea behind it that by sending something late you could have let your customer down is something a lot of home businesses and individuals that don’t have huge customer service departments like major companies should be concerned about.

Sending your parcels by a courier instead can instil some confidence in the buyer so that they are assured that by ordering from you they are going to get the best deal and a quick delivery that many people will be looking specifically for. Couriers used to be the kind of option only large businesses or people looking to ship large quantities would use but these days as the rise of home based businesses and similar ventures they have made their prices much more affordable to even regular individuals only needing to send one parcel securely.

With couriers you can get the benefits of a much less cluttered mail system so your parcel won’t be sat under a pile of other mail items but also they typically offer a much more detailed tracking system so you can keep a close eye on exactly where your parcel is and when you can expect to see it arrive. Couriers will also make extra attempts to deliver items such as leaving a card for rearranging a delivery or informing you that the parcel has been left with a neighbour or stored in the garage or any other secure area.

When it’s your bunnies and reputation on the line you should make sure that when you send a parcel, you send it securely with the help of an experienced parcel courier.

There are a lot of couriers available online, whether you have an international parcel or one that simply needs to go domestically in a hurry then look at the services available from a courier company for your important deliveries.

Posted in Forex | Tags: , , , , | No Comments » Include team members in setting goals for the year August 29th, 2010 | Author: admin Include Team Members in Setting Goals for the Year

Ah yes, the new year. That time when, regardless of past failures and disappointments, we hopefully make promises to ourselves and great plans for the next twelve months. We do this at home, and we also do it at work. As managers, we spend many hours planning our strategy for the department and what it should achieve during the year. But do we include our team members in setting goals for the year? Usually not.

That’s a great pity, because when it comes to implementing our great plans, all members of the team, all employees, all staff members, everyone must play a part. Oh sure, you are excited — after all, they’re your plans. But how enthusiastic is everyone else? Can you really expect them to share your enthusiasm and commitment if they had no opportunity to share the vision, no part in creating the strategy, no chance to add their ideas and insights?

How difficult would it be to include team members in setting goals for the year? Not very. All it takes is the will to do it and a few logistical arrangements. Here’s a suggested plan of action:

1. Let everyone know about the new process. If you are a department head or team leader, and if it is logistically feasible, do this in a group meeting. Otherwise, arrange a telephone conference. Either method is better than an e-mail broadcast, because you want to send a message right away that this is a “human” process and not just another layer of bureaucracy. This first communication could include a summary of the past year’s achievements and challenges, and how these affect plans for next year. Then offer a very broad statement of what you hope to achieve in the next twelve months, one that allows for lots of ideas and input on how this can be done.

2. Allow time for people to think about the subject and develop their ideas.

3. Set up a strategy session, preferably with everyone in the same room. This meeting should be facilitated in a way that allows people to voice their ideas and opinions but does not intimidate. Their ideas may be accepted, postponed or rejected, but never ridiculed. Everyone should be treated with respect and appreciated for their input. The World Cafe process is ideal for this part of the plan, and can bring out deep, clear and unexpected insights that can make your strategy come alive.

4. Using the information from the session, create a strategic plan as well as the tactical plans need to bring it to fruition. This process MUST be completed as quickly as possible, and no later than two weeks after the meeting, in order to capitalize on the team spirit created. Any delay will dilute the positive effects and create an impression that nothing has changed.

5. Provide everyone with a copy of the plan documents, with a reminder of their commitments to follow through (this commitment will be part of the World Cafe process).

6. Set up a mechanism for ongoing group monitoring, allowing for necessary course corrections as appropriate throughout the year, based on what is actually happening. This should culminate with a year-end look back at the plans and implementations, which automatically sets the stage for next year’s goal setting process.

Include team members in setting goals for the year, communicate with them appropriately and honestly about the goals at all stages, and prepare to be amazed at the positive results that can be achieved.

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